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Terms & Conditions

Return Policy

Merchandise in unworn, saleable condition with all original tags attached may be returned for exchange or store credit within 14 days of shipment. No Refunds. Merchandise must be accompanied by both the original sales receipt and a return authorization number. To receive a return authorization number, e-mail returns@markmcnairy.com and provide your name, order number, name of item(s) you wish to return, and reason for return. Mark McNairy is not responsible for return shipping costs. All sales final on markdowns, special orders, international orders, pre-orders, gift packages, intimates, swimwear, socks, accessories, and eyewear. Mark McNairy does not offer price adjustments or price matching.



Return Policy Requirements

We reserve the right to refuse a return if the condition of the merchandise in question does not meet our standards. All merchandise must be in saleable condition when returned to Mark McNairy. Where provided, all original packaging must accompany the item—including belts, shoe boxes, eyewear cases, authenticity cards/hangtags, and dust bags—must be included and returned in its original condition. Shoes that are returned with marked soles, without a box, or in a damaged box may not be accepted, and may be sent back to the customer. Please note: we do not offer returns or exchanges for special orders, pre-orders, or international orders.



Exchange Policy

All exchanges are final, and cannot be returned or exchanged further.



Changes/Cancellations

Once an order has been placed on our website we are unable to modify or cancel the order for any reason. Please refer to our return policy and return your purchase once you have received your order if you wish to return or exchange an item.



Return Shipping Costs

You are responsible for covering all return shipping costs, and must retain tracking/delivery confirmation. In the event that you choose to forego secured tracking, Mark McNairy is not responsible for the package if it is lost or otherwise not received.



International Orders

We do not offer returns or exchanges for orders shipped to countries other than the US. For shoe orders, please consider our official UK site: http://www.markmcnairy-uk.com.



Returns for Phone Orders, Special Orders, &
Pre-Orders

We do not offer returns or exchanges for phone orders, special orders, or pre-orders.



Contact

For additional assistance concerning the Mark McNairy online store or your online purchase, please contact us via email at customerservice@markmcnairy.com



SHIPPING POLICIES AND INFO

Shipping

Order processing takes up to 3 business days. Once your order has been processed, your item(s) will be shipped within 48 hours. Orders are not shipped or delivered on weekends or holidays. Shipping rates are determined by weight and destination at point of purchase. Orders are shipped via USPS.



Failed Deliveries & Returned Packages

In the case that USPS is unable to deliver a package due to an incorrect address entered by the customer, the customer’s refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Mark McNairy is not responsible for payment of return shipping costs levied by the courier. Similarly, Mark McNairy is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.



Contact

For additional assistance concerning the Mark McNairy online store or your online purchase, please contact us via email at customerservice@markmcnairy.com



PRIVACY POLICIES

Mark McNairy has created this Privacy Policy (the “Privacy Policy”) to explain why we collect particular information and how we will protect your personal privacy within our Website located at the URL www.markmcnairy.com (the “Website”). The following also discloses our information gathering and dissemination practices for the Website and the activities and services provided on and through the Website, including purchasing products (the “Services”).
In order to fully understand your rights, we encourage you to read this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Website. Except as explicitly provided herein, this Privacy Policy does not apply to the practices of entities that we do not own or control or to people that we do not employ or manage. Your privacy on the Internet is important to us. Because we want to demonstrate our commitment to your privacy, this Privacy Policy notifies you of:


  1. What personally identifiable information of yours is collected through the Website
  2. Who collects such information
  3. How such information is used
  4. With whom your information may be shared
  5. What choices you have regarding collection, use and distribution of your information
  6. What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control
  7. How you can correct any inaccuracies in your information.

Questions regarding this statement should be directed to Mark McNairy by emailing customerservice@markmcnairy.com



Your Consent

By accessing any part of the Website or using its Services, the Website visitor or user (“you” or “your”) consents to and agrees with this Privacy Policy. This Privacy Policy is part of the Terms and Conditions governing your use of the Website and its Services. Any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use. Please read the TERMS AND CONDITIONS OF USE. If you do not agree with any part of this Privacy Policy, please do not use the Website or the Services.
Mark McNairy reserves the right at any time and without notice to change this Privacy Policy simply by posting such changes on this page. Any such change will be effective immediately upon posting. Your continued use of any of the Website or Services signifies your acceptance of any such changes or revisions. For this reason, please visit this page on a regular basis to ensure that you are familiar with the most recent version of this Privacy Policy and the Terms and Conditions of Use. Please note that the use of information that we gather is subject to the Privacy Policy in effect at the time of use.



What information do we collect?

We collect information from you when you create an account on our Website, sign up for our newsletter or mailing list, make a purchase through the Services, fill out a form, transmit comments, contact us through the Website, or receive customer or technical support. When using the Services or creating an account on our Website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our Website anonymously. The personal information that you provide must be true, accurate and complete, and all registration and account details (where applicable) must contain your real name, address and other requested details.

Such contact information is not shared with any other organizations, other than as provided herein. Our Website is not set up to track, collect or distribute personal information not entered by visitors. Our Website logs do generate certain kinds of non- identifying Website usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information. We also may use third-party website analytics tools (such as Omniture or Google) that collect information about visitor traffic on our Website and any mobile applications.

This Privacy Policy covers personally-identifiable information and other solicited visitor information that may be collected on the Website, whether accessed through a personal computer, a handheld telephone or communications device, a mobile application, or in any other manner. This Privacy Policy does not cover information that may be collected by us through any other means other than as described above. It also does not apply to any unsolicited information you provide through the Website or Services. All unsolicited information shall be deemed to be non-confidential, and we shall be free to reproduce, use, disclose and distribute such unsolicited information to others without limitation or attribution.

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include news, offers or opportunities that we believe will be of interest to you, solicitations for donations or invitations to events, updates, related product or service information, etc. Once you create an account with Mark McNairy, you are automatically included in our updates, newsletters and correspondences. To request to have your name removed from these correspondences, please email customerservice@markmcnairy.com and write UNSUBSCRIBE in the subject.



Protection of rights

We will share personally-identifiable information if we have a good faith belief that: (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (ii) such action is appropriate to enforce the Terms and Conditions of Use for the Services, including any investigation of potential violations thereof; (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Services; or (iv) such action is appropriate to protect our rights, property or safety or the rights, property or safety of our employees, affiliates, agents or contractors, users of the Services or others.



Opting Out of Receiving Communications from Us

If you no longer want to receive our e-mails, newsletters or other communications, please email customerservice@markmcnairy.com and write UNSUBSCRIBE in the subject or follow the unsubscribe instructions at the bottom of each email or communication. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your transactions.



How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Unfortunately, no transmission of data over the Internet is guaranteed to be completely secure. It may be possible for hackers or other third parties not under the control of Mark McNairy to intercept or access transmission or private communications unlawfully. While we strive to protect your personal information, Mark McNairy cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.



Do we use cookies or web beacons?

Our Website may use cookies, which are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow) that enable the sites or service providers systems to recognize your browser and capture and remember certain information, and web beacons, which used to transmit information back to a web server. For example, use of cookies helps us remember your password, and process the items in your shopping cart. The majority of web browsers accept cookies, but the “help” menu on your browser should give you options for preventing, accepting, or receiving notice of new cookies. However, please be aware that if you block cookies, some Website functionality may be lost.



Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, providing the Services, conducting our business, or servicing you, or to our subsidiaries, parents or agents, so long as those parties agree to keep this information confidential, as described above. We also may share information with affiliated businesses which we do not control but with which we engage in joint and co-branded offerings and entities with which Mark McNairy may merge or which may acquire all or substantially all of Mark McNairy’s assets, as customer information likely will be one of the transferred assets. We may also release your information when we believe release is appropriate to comply with the law, enforce our Website policies, or protect ours or others’ rights, property, or safety. Except as provided above, we will not share any of your personally identifiable information with any third party without your permission. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.



Third party links

It is important to note that the Website contains links to sites other than the Website and that those sites may not follow the same privacy policies as Mark McNairy. These sites may send their own cookies to you, and may collect data and make uses of it that Mark McNairy would not. If you use these links, you will leave the Website. These third parties and their websites are not under our control. We do not examine or evaluate these websites and we are not responsible for their content or operation. By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about them, their owners or operators, or the goods or services that they offer and/or sell, and we do not assume any related responsibility or liability relating to any of the foregoing. You should exercise your own judgment in evaluating and using these websites. When you link to these websites, you become subject to their terms and conditions of use and privacy policies. You understand, acknowledge and agree that all access to and use of any such third party website by you shall be at your own risk.



Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We will not knowingly collect any information from anyone under thirteen (13) years of age. Our Website, products and services are all directed to people who are at least thirteen (13) years old or older. No personally- identifiable information should be submitted to, or posted at, the Website by visitors under thirteen (13) years of age without the prior written consent of their parent or guardian.



Online Privacy Policy Only

This Privacy Policy applies only to information collected through our Website and not to information collected offline.



Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.



Additional Information

This Privacy Policy is personal between you and us, and no one else shall be deemed a third party beneficiary of this Privacy Policy.



USE OF THIS WEBSITE SIGNIFIES YOUR AGREEMENT TO THE TERMS AND CONDITIONS OF USE AND THIS PRIVACY POLICY. If you have any further questions regarding this Privacy Policy or the use of your personal information under this Privacy Policy, you can contact us at the following email address: customerservice@markmcnairy.com